We value your privacy and are dedicated to protecting your information and providing you with notice about our information collection and use practices and how you have a choice to opt-in/out of any marketing or promotional contact from us. You may choose to register the installed copy of the “Flash Pass App” with Flash Pass, LLC (“Flash Pass”) by means provided in the Flash Pass App. By voluntarily sharing personally identifiable information by means of the Flash Pass App, you agree to the following privacy policy.
When you register for the Flash Pass App, the registration requires certain personal information to be provided (including, without limitation, your name, email address, phone number, and credit card/payment information).
From time to time, we may provide information about our products to our customers in the form of email, text message, or smart phone alert. When you register the Flash Pass App, you will have the option to opt-in/out of announcement emails. After successfully registering the Flash Pass App, you have the option to set your opt-in/out preference using the Flash Pass App alert settings.
We may place email links and or forms on our website to allow you to contact us directly. The personal information you provide in these links and forms are used to respond directly to your questions or comments. All information, other than the personal information that you send to Flash Pass using these email links or forms, will not be considered or treated as confidential information. Do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential.
We use personal information to respond to your inquiries, improve our marketing and promotional efforts, to analyze the Flash Pass App and to customize our services. We may use personal information to deliver information to you and to contact you regarding administrative notices. We may also use personal information to resolve disputes and troubleshoot problems. We will also use personal information to process payments.
We may use additional information not considered personally identifiable to analyze and improve troubleshooting techniques and responses, and to improve the value of services provided by Flash Pass or third parties.
If the email address you provide us is an email address that you access via a wireless device, you understand that your wireless carrier's standard rates apply to these messages, and that you may change your mind at any time and elect to not receive such messages. You also represent that you are the owner or authorized user of the wireless device on which the messages may be received, and that you understand and are authorized to approve the applicable charges.
You may choose to allow the Flash Pass App to provide reminder alerts. Should you allow the Flash Pass App to provide reminder alerts, you understand and agree that this service may be provided using services operated outside of the Flash Pass App. You understand and agree that pertinent data needed for such alerts will be transmitted and temporarily be stored on services operated by Flash Pass, and that at the appropriate time, this alert data will be transmitted via corresponding services for delivery to your device or chosen delivery endpoints. At no time is the personal information you provide transmitted via a third-party delivery service unless as required by the nature of the delivery mechanism (electronic mail, for example, requires your name and email address for delivery). Should you disagree with the mechanism of this service, you agree to disable and not use reminder alerts as provided in the Flash Pass App.
Flash Pass may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.
Flash Pass may rent, sell, or share personal information about you with other people or non-affiliated companies (with your consent) or if we have a good faith belief that access, use, preservation, or disclosure is reasonably necessary to (a) satisfy any law, regulation, legal process or enforceable governmental request, (b) enforce any applicable Terms of Service (including investigation of potential violations thereof), or (c) detect, prevent or otherwise address fraud, security, or technical issues.
Flash Pass may provide services for the Flash Pass App through contractual arrangements with affiliates, service providers, partners and other third parties (“Service Partners”). Flash Pass and its Service Partners use your personal information to operate and deliver their products and services.
If Flash Pass becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide reasonable notice before personal information is transferred and becomes subject to a different privacy policy. Such notice may be given by a clear and concise statement on Flash Pass’s website or in a subsequent update to the Flash Pass App that there has been an update to this privacy policy.
Flash Pass allows you to opt out of our use of your personal information for purposes other than the purpose for which it was provided. This includes, by way of example, marketing and promotional mailings relating to Flash Pass products and services. You may exercise this option at the time your personal information is collected by toggling the appropriate setting in the Flash Pass App settings. In some cases, we may ask you to affirmatively indicate your consent to receive marketing and promotional materials. In the case where you decline the consent to receive marketing and promotional materials, we will not send you any additional materials other than those required by our service agreement with you.
Should you wish to actively delete the personal information that has been provided to us, subject to your understanding that certain deletions may affect our ability to provide the Flash Pass services you have requested, please send us an email to support@myflashpass.com
The Flash Pass App may include links to other applications or sites. This Privacy Policy applies to the Flash Pass App only. Any information you submit to linked sites or other applications will be subject to the privacy policies of those sites or applications, if any. You should review those policies carefully before providing any information to these linked sites or applications.
Flash Pass undertakes practical and reasonable steps to protect personal information from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. Personal information that we collect resides on servers operated by Flash Pass and is accessible only to personnel who, by virtue of their duties, are required to have access and have been trained in, and tasked with, the observance of the principles embodied in this Privacy Policy.
If you have any questions or complaints regarding how your personal information is treated under this Privacy Policy or generally about the implementation of the principles of this policy, we encourage you to contact us at support@myflashpass.com.
Should we decide to change this Privacy Policy, we will update it with the release or update of the The Flash Pass App or on the following website: truenorth.myflashpass.com so that you will always know what personal information we gather, how we might use it, and whether we will disclose it to anyone.